CUSTOMER RELATIONSHIP MANAGEMENT 

Technaura’s CRM services encompass the whole business strategy oriented on customer needs. We specialize in providing relationship management solutions to our customers through a holistic approach and an effective CRM policy. Our business processes are tailor-made to suit each customer’s needs. We place emphasis on not only winning customers but also on retaining them through the realization that long-term relationships with our customers are among the assets most valuable to us. 

Technaura has the requisite technological capability, resource, and operational expertise to effectively assist companies in expanding their operations worldwide. Our near-shore and offshore operations provide our customers with optimum scalability and choice. 

Our functional and technical expertise in Oracle (Peoplesoft, Siebel) and SAP help us to facilitate an integrated CRM system covering all customer touch points. Technaura is Tier 1 consulting partner of Oracle.Technaura’s CRM services include:

• Consulting services 

• Implementation 

• Integration with existing IT infrastructure

• Multichannel integration

• Analysis and modification 

• Post-implementation support